Terms of Service
Clear and direct policies that ensure fair service delivery.
// THE BASICS
We provide hosting services to customers who use them responsibly and in accordance with our terms.
By using our services, you agree to these terms.
Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use paid services.
// FAIR USE POLICY
Use your resources reasonably. Here's what that means:
// CONTENT POLICY
We support legitimate business and personal hosting needs. All content must comply with applicable laws. The following are strictly prohibited:
All services must be used in compliance with applicable laws and payment processor requirements. Violations will result in immediate termination and may be reported to relevant authorities.
// ACCEPTABLE USE POLICY
What is allowed:
Users must comply with all applicable laws in their jurisdiction and in the jurisdiction where services are hosted. We fully cooperate with law enforcement, payment processors, and regulatory authorities when legally required. All services are subject to compliance with payment processor requirements and anti-fraud measures.
// VIOLATIONS & ENFORCEMENT
Consequences of violation:
- • Immediate service suspension without refund
- • Termination of account and data deletion
- • Reporting to law enforcement for illegal activity
- • Cooperation with payment processors for fraud cases
- • Permanent ban from our services
Reporting violations:
Report violations to [email protected]. We investigate all reports and respond within 48 hours.
Law enforcement cooperation:
We comply with valid legal requests from law enforcement agencies. Requests must be submitted with proper jurisdiction and legal basis. Contact [email protected].
Payment compliance:
We comply with all applicable laws regarding payment processing, fraud prevention, and anti-money laundering. Bank transfers require proper identification. All transactions are subject to verification and monitoring.
// PAYMENT
// VERIFICATION & SANCTIONS
We may require identity or business verification for regulatory compliance and security purposes.
We do not provide services to sanctioned persons/entities or comprehensively sanctioned regions, and users must comply with all applicable export controls and sanctions laws.
// INTELLECTUAL PROPERTY COMPLAINTS
Report copyright/trademark complaints to [email protected] with sufficient detail (work, URLs, authority to act). We respond promptly and may remove or disable access to material under applicable law.
// DELIVERY & RELIABILITY
Provisioning timelines: VPS typically within 24 hours after payment verification; dedicated 24–72h subject to stock. Identity verification may be required.
// DATA & BACKUPS
You are responsible for your data and backups. We provide hosting infrastructure but recommend regular backups as service availability cannot be guaranteed.
// RIGHT OF WITHDRAWAL
For EU consumers: You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period expires 14 days after the day of the conclusion of the contract.
To exercise your right of withdrawal, you may inform us at:
Julian Achter (al.uy)
Am Hang 55
85737 Ismaning
Germany
Email: [email protected]
You may exercise this right by emailing us at [email protected] with your order details.
Effects of withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than 14 days from the day we are informed about your decision to withdraw. Some payment methods may have processing limitations.
Loss of right to withdraw: Your right of withdrawal expires if the service has been fully performed and we began performance only after you gave your express consent and acknowledged that you lose your right of withdrawal once we have fully performed.
// CANCELLATION
Cancel anytime. Data deleted after 7 days.
// CHANGES
Terms may change. We'll email you about major changes.