Terms of Service

Fair rules that actually make sense. No legal nonsense, just honest policies.

// THE BASICS

You pay, we host. Use it responsibly. Pretty simple.

By using our services, you agree to these terms.

// FAIR USE POLICY

Use your resources reasonably. Here's what that means:

CPU:
High usage is fine, just don't impact others
BANDWIDTH:
Use what you need, we don't oversell
STORAGE:
For your stuff, not a public file dump
NETWORK:
No attacks or abuse against others

// CONTENT POLICY

We support free speech. Legal content is welcome. Not allowed:

× Clearly illegal stuff (CSAM, terrorism)
× Spam operations
× Malware distribution
× Attacks on our infrastructure

When in doubt, ask us. We're reasonable.

// PAYMENT

METHODS: Stripe or Mollie (cards, SEPA, others), PayPal, bank transfer, select crypto
CHARGING: Advance billing monthly or yearly; SCA/3‑D Secure may apply
FEES: Prices include VAT where applicable; no hidden surcharges
LATE: Reasonable grace period; service may suspend after notice
REFUNDS: 14‑day money‑back for new purchases
Excludes cryptocurrency payments; proportional refunds for unused full months only
AUTO‑RENEWAL: Opt‑in saved payment methods may auto‑renew; you can cancel anytime
CHARGEBACKS: Chargebacks may lead to service suspension; contact support first

// DELIVERY & RELIABILITY

Provisioning timelines: VPS usually within minutes after processor confirmation; dedicated 24–72h subject to stock.

UPTIME: High as possible, no fake guarantees
OUTAGES: We fix fast and communicate

// DATA & BACKUPS

Your data, your responsibility. We provide hosting, you handle backups.

// RIGHT OF WITHDRAWAL

For EU consumers: You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days after the day of the conclusion of the contract.

To exercise your right of withdrawal, you may inform us at:

Julian Achter (al.uy)
Am Hang 55
85737 Ismaning
Germany
Email: [email protected]

You may use the withdrawal form template available at al.uy/withdrawal-form but it is not obligatory.

Effects of withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you (except cryptocurrency payments which are irreversible) without undue delay and in any event not later than 14 days from the day we are informed about your decision to withdraw.

Loss of right to withdraw: Your right of withdrawal expires if the service has been fully performed and we began performance only after you gave your express consent and acknowledged that you lose your right of withdrawal once we have fully performed.

// CANCELLATION

Cancel anytime. Data deleted after 7 days.

// CHANGES

Terms may change. We'll email you about major changes.

UPDATED: August 2025
QUESTIONS: [email protected]